Tuesday, May 7, 2019
Computer Sciences and Information Technology. User Experience Essay
Computer Sciences and Information Technology. User Experience - Essay typefaceIn this regards, the write up contains description and purpose of electronic networksite development, the intended audience of the website along with weaknesses and strengths of the website in respect of their wont by diverse users. Some users may not agree that this website is faint to use and users gestate unmanageable experiences with its interface, this study looks at every element of interaction and usability factors (Cornell University Library, 2012). In order to get training regarding their experiences of apply the website, the users are given a website usability form to be filled so that the website of the Phone4u can be evaluated. The paper presents the recommendations to the company for improving several aspects of the website to reach the targeted audience, trust development on the visitors and customers, moreover, guidance to increase the web traffic (Dumas, 2008, p37). The usability te st is one of the essential steps in the evaluation of the users illusion and dislike-ness while using the Phone4us website. This depart require acquisition of user opinions and to present analysis of the information to guide the decision on the areas of improvement. Since most of the features are observable qualitative attributes, this study go forth have to convert them into quantitative variables for ease of data analysis. 1.2. Background In the evaluation of the website, the focus is how to improve the usability by adding features that are more relevant and functional keeping in view the targeted audience of the website. This can be done by evaluating the website and improving the weaknesses indicating by the analysis. The amendments to the website of the Phone4u should be made as per the recommendations of the users (Valacich, Joey & Hoffer, 2009, p67). At the same time, it is measurable to consider the fact that some users do not welcome changes so easily and may pick to r emain in the previous version of the website rather than the new one with improved features (Kendall & Kendall 2011, p58). The evaluation will lead to the decision making for the new version of the website based on the information from user response. The statistics will be gathered as comments from various participants. The participants views reflect the present trend and the actual real humans events that are of interest to this website. The study uses the structure of information flow as shown in the figure below, with the transcription the user and the feedback mechanism. Figure 1 Information Flow between System, Users and Feedback mechanism 1.3. Study Problem/ skepticism This study seeks to reception one (1) major question having various sub parts. The first question is Whether the website of the Phones4u is easy to use for the targeted audience of the website? In order to have the answer of the first question of this study, the users have to answer the various questions as d escribed by the Jokab Neilsen. The sub questions (parts) include the visibility of the formation, Match between system and the real world, User control and freedom, Consistency and standards, Error prevention, Recognition rather than recall, Flexibility and efficiency of use, esthetical and minimalist design, Help users recognize, Help and documentation, diagnose and recover from errors. Basically, these are the guidelines provided by the Jakob Neilson for evaluating the usability of the website (Selvaraj, 2011). All these questions will be answered by the selected participants. 2. Aims The aim of this study is to explore the usability issues in the
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